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Contact Us
We're here to help make your experience with Lumière Douce as peaceful as possible.
How Can We Assist You?
Whether you have a question about our thoughtfully curated products, need assistance with an order, or simply want to share your thoughts on creating a calmer home, we'd love to hear from you. Your peace of mind is important to us, and we strive to respond with care and clarity.
Reach Out Directly:
We aim to respond to all inquiries within **1-2 business days** (Monday - Friday, excluding holidays). For questions about an existing order, please include your order number for the fastest assistance.
Common Questions:
For quick answers to frequently asked questions about shipping, returns, product care, and more, please visit our comprehensive FAQ page.